Refund Policy
Our Refund Policy
At Interview AI, we want to ensure that you are completely satisfied with your purchase. If you are not satisfied with your purchase for any reason, you can request a refund within 30 days of your purchase date.
To request a refund, please contact us at support@interveiwai.com with your order number and the reason for your request.
Refund Eligibility
Refunds are eligible under the following conditions:
- You have requested a refund within 30 days of your purchase date.
- You have not used the service for more than 30 minutes.
- You have not downloaded any materials or resources from the app.
- You have not received any coaching or mentoring services.
Refund Exclusions
Refunds are not eligible under the following conditions:
- You have used the service for more than 30 minutes.
- You have downloaded any materials or resources from the app.
- You have received any coaching or mentoring services.
- Your refund request is due to a change of mind.
Refund Processing
Once we receive your refund request, we will review it and respond within 5 business days. If your refund request is approved, we will process the refund and notify you via email. The refund will be credited to the original payment method used for the purchase.
Please note that it may take up to 10 business days for the refund to appear in your account, depending on your payment provider.
If you have any questions about our refund policy, please contact us at support@interveiwai.com.
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