FAQ

Frequently Asked Questions

Have questions about our innovative AI interview software? Reach out to us today.

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Which online meeting platforms are supported by Interview AI?

For optimal performance of Interview AI, we recommend using the platform on the latest version of the Chrome browser. The Interview Copilot feature is compatible with major online meeting platforms, including Zoom, WebEx, Microsoft Teams, Google Meet, and Chime, among others. For detailed instructions on how to configure the Interview Copilot for successful use, please visit our tutorial at https://www.finalroundai.com/blog/how-to-set-up-interview-copilot.

What are they system requirements for running the Interview AI WebApp?

Interview AI provides a comprehensive suite of AI-driven solutions designed to assist candidates during challenging recruitment periods. Our platform is accessible via an integrated Web App experience, optimized for use with the latest version of the Chrome browser to ensure the best possible user experience. While many of our AI tools, including AI Resume Revision and AI Cover Letter Generation, are compatible with various browsers, the Interview Copilot feature specifically requires the Chrome browser. To download the latest version of Chrome, please visit https://www.google.com/chrome/

What payment methods are available?

Our goal is to ensure a smooth and convenient experience for our customers. We offer a wide range of payment options through our payment processing partner, Stripe. Accepted payment methods include major credit cards such as Visa, MasterCard, American Express, and Discover, as well as ACH transfers. For those interested in using cryptocurrencies, we kindly ask you to reach out to our customer support for further assistance.

Which domains/industries are supported by Interview AI

Our services offer extensive coverage across a variety of domains and industries. We are actively developing domain-specific knowledge bases to supercharge domain knowledges, encompassing areas such as Finance, Consulting, Marketing, Customer Success, Sales, Product Management, IT, Cyber Security, Data Analytics, Software Engineering, among others. For additional details or inquiries about specific domains, please reach out to our customer support.

What is the policy for the free trial?

Our free trial offers users limited access to select product features, including AI resume revision and cover letter generation, among others. For the Interview Copilot feature, users are entitled to unlimited access to 5-minute free trial sessions. This means users can initiate the Interview Copilot as often as they wish, with each session being valid for up to 5 minutes.

What is the cancellation policy?

Our policy does not permit refunds. While unused credits do not expire, please note that an active subscription is required to access premium features, including unlimited resume revisions and the Interview Copilot. Visit https://www.finalroundai.com/terms for terms and conditions.

Is interview transcription available?

In adherence to data privacy protection standards, Interview AI does not retain interview transcriptions. However, users have the option to access an Interview Report immediately following each session. It is important to note that if the 'View Interview Report' option is not selected upon session completion, retrieval of the report will not be possible at a later time.